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The Do’s and Don’ts of Water Damage Emergency


  • Stop the water flow if possible

  • Remove as much excess water as possible

  • Towel wood furniture, counter tops, etc.

  • Relocate all knick-knacks, lamps, etc. to a dry safe place

  • Use wax paper or wood blocks under furniture that cannot be relocated to a dry area

  • Pin up draperies and upholstery skirts to prevent water circles

  • Turn on your heating and/or air conditioning system, provided water has not entered the ducts

  • Remove all non-color fast items like rugs, pillows, etc. and place in a dry area

  • Remove all loose items on the floor to a dry area


  • Go near contaminated (sewer) water

  • Use electrical appliances and outlets in wet areas

  • Use your household vacuum to extract water

  • Place wet items on any absorbent surface

  • Turn on your heating and/or air conditioning system if water has traveled in or through the ducts

  • Enter rooms if the ceiling is wet and sagging

  • Leave absorbent materials like boxes, papers, pillows, etc. in the wet area

  • Let children or the elderly enter the affected areas


The Do’s and Don’ts After a Fire Emergency

After any fire damage situation, your primary focus should be safety:

  • Electrical and “slip and fall” hazards are some of the most prevalent concerns.

  • Only do activities that are safe for you to perform.

  • Wet materials can be VERY heavy. Be careful!

  • Is it safe to stay in the house?

  • If the property is not safe: Star Energy Construction will board it up to prevent vandalism


  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.

  • Keep hands clean so as not to further soil upholstery, walls and woodwork.

  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

  • If electricity is off, empty freezer and refrigerator and prop doors open.

  • Clean and protect chrome with light coating of petroleum jelly or oil.

  • Wash houseplants on both sides of leaves.

  • Change HVAC filter.

  • Tape double layers of cheesecloth over air registers.


  • Don’t attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your Star Energy Construction General Contractor.

  • Don’t attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.

  • Don’t use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

  • Don’t turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.

  • Don’t send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Water damage, mold, fire/smoke, wind or any type of Emergency can be stressful and overwhelming. Our goal is minimize your stress and clean up as fast as possible.

Our staff has have extensive experience in disaster cleanup after emergencies caused by smoke, broken pipes, overflowing toilets and a host of other unforeseen mishaps. Additionally, we have a wealth of experience working with insurance companies that will help guide you through the claims  process, while our accomplished technicians and craftspeople will approach the restoration process with the utmost care.

We take great pride in our work and we make sure to provide you with all the documentation of expected results.

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Nevada General Contractors |B-General Building: B-2 #73676, C-3 #74336,C-8 #69062A, C-15 #60918A. | Manufacture Housing License # R1013

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Star Energy Construction

4045  S. Spencer St. Ste 116

Las Vegas, NV 89119